Terms & Conditions
SERVICE TERMS AND AGREEMENT FOR TRANSPORTATION RESERVATIONS
This Service Terms and Agreement for Transportation Reservations (the “Agreement”) is by and between All Bus Charter INC (“All Bus Charter”) and you (either individually or on behalf of any entity whom you are representing)(“Client” or “you”).
This Agreement governs your procurement of bus charter services (the “Charter Services”).
BY CLICKING “I AGREE”, MAKING A RESERVATION, UTILIZING THE CHARTER SERVICES, OR OTHERWISE SIGNIFYING YOUR ACCEPTANCE OF THIS AGREEMENT, YOU REPRESENT AND WARRANT THAT (A) YOU ARE AUTHORIZED TO ENTER THIS AGREEMENT FOR AND ON BEHALF OF YOURSELF AND, IF APPLICABLE, YOUR ORGANIZATION, AND ARE DOING SO, (B) YOU AND YOUR ORGANIZATION CAN LEGALLY ENTER INTO THESE TERMS AND (C) YOU HAVE READ AND UNDERSTAND AND AGREE THAT YOU AND THE ORGANIZATION SHALL BE BOUND BY THE TERMS OF THIS AGREEMENT.
You agree that you are fully responsible for the actions of all of you, your passengers, guests and invitees (collectively, the “Passengers”) aboard the buses provided through All Bus Charter (the “Service Buses”).
1. RESERVATIONS AND DEPOSIT
Reservations for Charter Services may be made electronically through All Bus Charter’s website – www.allbuscharter.com (the “Website”) or by phone. Until the reservation is confirmed by All Bus Charter in writing (including by email) the reservation is subject to change by All Bus Charter, or you.
You understand and agree that payment for all charter services reserved through All Bus Charter shall be made payable to, and collected by, All Bus Charter INC.
All Bus Charter is not responsible for any confirmation of your reservations that is lost or otherwise not received when booking via the internet. If your spam blocker is on, a confirmation may not get through. It is your responsibility to call and get a confirmation email when making a booking.
All reservations that are more than fourteen (14) days from the scheduled date of service (the “Date of Service”) require a deposit of at least twenty (20) percent. All Bus Charter shall confirm the amount of the deposit at the time Client makes its reservation. Full payment is required within 14 days of the reservation.
Client may change a reservation subject to (a) the availability of the requested Charter Services as proposed by the changed reservation, (b) payment of the applicable fee as determined by All Bus Charter in its sole discretion.
2. CANCELLATIONS AND REFUND POLICY
(a) Any cancellation made within fourteen (14) days of the pickup date will result in a charge equal to 100% of the contracted for amount. All deposits and other payments are non-refundable within 14 days of the pickup date.
In certain specific circumstances, All Bus Charter may in its sole discretion refund some or all of a deposit or the Estimated Costs that have been paid by you if the Charter Service Bus breaks down or breaches its obligations under this Agreement to provide the Charter Services (a “Performance Failure”). Any such Performance Failure shall not affect, and there shall be no refunds of any sort, in connection with any Service Buses not affected by a Performance Failure that you may have charted for Charter Services under this Agreement. You shall remain fully responsible and liable for all deposits, the Estimated Costs and all other amounts due under this Agreement for any such other Service Buses and Charter Services in accordance with the terms of this Agreement.
(b) If you want to cancel your reservation, you shall send written notice to: support@allbuscharter.com
(c) You agree to pay any cancellation or change fees that you incur. Any charge associated with a cancellation is final and not transferable to future or alternative services.
(d) If the driver arrives at the scheduled pick-up location and Client is not there, and we’re unable to locate or contact the contact person within 60 minutes of the scheduled pick- up time, by the means provided in the reservation, then the ride will be considered a no-show and the reservation cancelled. You shall be fully liable for 100% of the Estimated Cost.
3. RATES AND PAYMENT
(a) All advertised rates are subject to change without notice and may be increased at any time prior to confirmation by All Bus Charter in its sole discretion.
(b) The rate quoted for the Charter Services is an estimate based on the information that you provided to All Bus Charter in connection with your reservation. There may be additional charges including for taxes, credit card processing fees, damage to the buses, injury to the driver, overtime (i.e., exceeding the time of your reservation), traveling further than originally requested and clean-up that requires a greater than normal amount of time and material necessary to clean the buses properly (“Excessive Cleaning”). The fee for Excessive Cleaning shall be determined by All Bus Charter in its sole discretion but the minimum fee is $250.
(c) You hereby authorize All Bus Charter to initiate entries to your check/savings account and/or credit card at the financial institution provided by you at the time of reservation, and, if necessary, initiate adjustments for any transactions credited or debited in error or additional charges. This authority remains in effect until All Bus Charter is notified in writing to cancel it. To cancel such authority, you shall provide written notice to All Bus Charter no less than thirty (30) days prior to the effective date of such cancellation. All Bus Charter may attempt multiple smaller transactions if your financial institution declines large transaction attempts.
(d) You agree that if any attempt to charge a credit or debit card is declined at any time, then All Bus Charter may terminate the option to pay by credit or debit card. If All Bus Charter terminates this option, then all remaining payments shall be made via check or electronic wire transfer. If you refuse to pay the remaining balance via check or wire then your reservation(s) will be cancelled and you will be subject to the cancellation charges set forth in Section 2.
You agree that All Bus Charter shall ask, at it’s discretion, for all total payments exceeding $5,000 to be made via check or electronic wire transfer. Refusing to pay via check or electronic wire transfer does not nullify this agreement and shall not relieve you of cancellation charges as set forth in Section 2.
(e) You agree not to dispute any fees or charges in connection with the Charter Services that were otherwise made consistent with the terms of this Agreement, including cancellation fees, warranties, dispute resolution, the Waived Conditions and any other risks for which All Bus Charter has disclaimed responsibility or any claims that you have waived (the “Improperly Disputed Amounts”). If you dispute any such fees or charges, then All Bus Charter shall have the right to charge you, and you shall pay, any related fees charged by any financial institution involved with the dispute, any attorneys’ fees and expenses and court or arbitration costs associated with enforcing and collecting payment any such fees or charges and any other damages suffered by All Bus Charter related to or arising from the Improperly Disputed Amounts.
(f) It is a violation of law to place a reservation in a false name or with an invalid credit card number with the intent to defraud. Please be aware that even if you do not give All Bus Charter your real name, your Web browser transmits a unique Internet address to us that can be used by law enforcement officials to identify you. Fraudulent users will be prosecuted to the fullest extent of the law. Accordingly, if you knowingly input false information in a reservation form, including someone else’s name, e-mail, address, physical address, phone number, random or made up name, address, e-mail, or phone number, you agree to fully indemnify and be liable to All Bus Charter and its affiliate companies, for any and all damages, including reasonable attorneys’ fees and costs, that All Bus Charter may incur as a result of such fraudulent conduct.
4. DISCLAIMERS, LIMITATION OF LIABILITY, INDEMNIFICATION AND WARRANTIES
(a) DISCLAIMER OF WARRANTIES. THE CHARTER SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE.” ALL BUS CHARTER DISCLAIMS ALL REPRESENTATIONS AND WARRANTIES, EXPRESS, IMPLIED, OR STATUTORY, NOT EXPRESSLY SET OUT IN THESE TERMS, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT. IN ADDITION, ALL BUS CHARTER MAKES NO REPRESENTATION, WARRANTY, OR GUARANTEE REGARDING THE RELIABILITY, TIMELINESS, QUALITY, SUITABILITY, OR AVAILABILITY OF THE CHARTER SERVICES OR ANY SERVICES OR GOODS REQUESTED THROUGH THE USE OF THE CHARTER SERVICES, OR THAT THE CHARTER SERVICES WILL BE UNINTERRUPTED OR ERROR-FREE. ALL BUS CHARTER DOES NOT GUARANTEE THE QUALITY, SUITABILITY, SAFETY OR ABILITY OF THIRD PARTY PROVIDERS. YOU AGREE THAT THE ENTIRE RISK ARISING OUT OF YOUR USE OF THE CHARTER SERVICES, AND ANY SERVICE OR GOOD REQUESTED IN CONNECTION THEREWITH, REMAINS SOLELY WITH YOU, TO THE MAXIMUM EXTENT PERMITTED UNDER APPLICABLE LAW.
(b) LIMITATION OF LIABILITY. ALL BUS CHARTER SHALL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, PUNITIVE, OR CONSEQUENTIAL DAMAGES, INCLUDING LOST PROFITS, LOST DATA, PERSONAL INJURY, OR PROPERTY DAMAGE RELATED TO, IN CONNECTION WITH, OR OTHERWISE RESULTING FROM ANY USE OF THE CHARTER SERVICES, REGARDLESS OF THE NEGLIGENCE (EITHER ACTIVE, AFFIRMATIVE, SOLE, OR CONCURRENT) OF ALL BUS CHARTER, EVEN IF ALL BUS CHARTER HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. ALL BUS CHARTER SHALL NOT BE LIABLE FOR ANY DAMAGES, LIABILITY OR LOSSES ARISING OUT OF: (i) YOUR USE OF OR RELIANCE ON THE CHARTER SERVICES OR YOUR INABILITY TO ACCESS OR USE THE CHARTER SERVICES; OR (ii) ANY TRANSACTION OR RELATIONSHIP BETWEEN YOU AND ANY THIRD PARTY PROVIDER, EVEN IF ALL BUS CHARTER HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. ALL BUS CHARTER SHALL NOT BE LIABLE FOR DELAY OR FAILURE IN PERFORMANCE RESULTING FROM CAUSES BEYOND ALL BUS CHARTER’S REASONABLE CONTROL. YOU ACKNOWLEDGE THAT THIRD PARTY TRANSPORTATION PROVIDERS PROVIDING CHARTER SERVICES MAY NOT BE PROFESSIONALLY LICENSED OR PERMITTED. IN NO EVENT SHALL ALL BUS CHARTER’S TOTAL LIABILITY TO YOU IN CONNECTION WITH THE CHARTER SERVICES FOR ALL DAMAGES, LOSSES AND CAUSES OF ACTION EXCEED FIVE HUNDRED U.S. DOLLARS (US $500).
ALL BUS CHARTER’S SERVICES MAY BE USED BY YOU TO REQUEST AND SCHEDULE TRANSPORTATION, GOODS, OR LOGISTICS SERVICES WITH THIRD PARTY PROVIDERS, BUT YOU AGREE THAT ALL BUS CHARTER HAS NO RESPONSIBILITY OR LIABILITY TO YOU RELATED TO ANY TRANSPORTATION, GOODS OR LOGISTICS SERVICES PROVIDED TO YOU BY THIRD PARTY PROVIDERS OTHER THAN AS EXPRESSLY SET FORTH IN THESE TERMS. THE LIMITATIONS AND DISCLAIMER IN THIS SECTION 4 DO NOT PURPORT TO LIMIT LIABILITY OR ALTER YOUR RIGHTS AS A CONSUMER THAT CANNOT BE EXCLUDED UNDER APPLICABLE LAW.
(c) Indemnification. You agree to indemnify and hold All Bus Charter and its affiliates and their officers, directors, employees, and agents harmless from any and all claims, demands, losses, liabilities, and expenses (including attorneys’ fees), arising out of or in connection with: (i) your use of the Services or services or goods obtained through your use of the Services; (ii) your breach or violation of any of these Terms; (iii) All Bus Charter’s use of your User Content; or (iv) your violation of the rights of any third party, including Third Party Providers.
5. GOVERNING LAW; ARBITRATION
Except as otherwise set forth in this Agreement, this Agreement shall be exclusively governed by and construed in accordance with the laws of the State of Florida, excluding its rules on conflicts of laws. The Vienna Convention on the International Sale of Goods of 1980 (CISG) is hereby excluded from this Agreement. Any dispute, conflict, claim or controversy arising out of or broadly in connection with or relating to the Services or this Agreement, including those relating to its validity, its construction or its enforceability (any “Dispute”) shall be first mandatorily submitted to mediation proceedings under the International Chamber of Commerce Mediation Rules (“ICC Mediation Rules”). If such Dispute has not been settled within sixty (60) days after a request for mediation has been submitted under such ICC Mediation Rules, such Dispute can be then referred to and shall be exclusively and finally resolved by arbitration under the Rules of Arbitration of the International Chamber of Commerce (“ICC Arbitration Rules”). The ICC Rules are hereby incorporated by reference into this Section 5. The Dispute shall be resolved by one (1) arbitrator appointed in accordance with the ICC Rules. The place of both mediation and arbitration shall be Miami, Florida, United States of America. The language of the mediation and/or arbitration shall be English. The existence and content of the mediation and arbitration proceedings, including documents and briefs submitted by the parties, correspondence from and to the International Chamber of Commerce, correspondence from the mediator, and correspondence, orders and awards issued by the sole arbitrator, shall remain strictly confidential and shall not be disclosed to any third party without the express written consent of the other party unless: (i) disclosure to the third party is reasonably required in the context of conducting the mediation or arbitration proceedings; and (ii) the third party agrees unconditionally in writing to be bound by the confidentiality obligation stipulated herein.
6. OTHER PROVISIONS
(a) Claims of Copyright Infringement. Claims of copyright infringement should be sent to All Bus Charter’s designated agent. Please visit All Bus Charter’s web page at www.allbuscharter.com for the designated address and additional information.
(b) Notice. All Bus Charter may give notice by means of a general notice on the Services, electronic mail to your email address in your Account, or by written communication sent by first class mail or pre-paid post to your address in your Account. Such notice shall be deemed to have been given upon the expiration of 48 hours after mailing or posting (if sent by first class mail or pre-paid post) or 12 hours after sending (if sent by email). You may give notice to All Bus Charter, with such notice deemed given when received by All Bus Charter, at any time by first class mail or pre-paid post to All Bus Charter, Attn: Legal Department, 1200 Brickell Ave, Suite 1950, Miami, Florida, 33131.
(c) General. You may not assign these Terms without All Bus Charter’s prior written approval. All Bus Charter may assign these Terms without your consent to: (i) a subsidiary or affiliate; (ii) an acquirer of All Bus Charter’s equity, business or assets; or (iii) a successor by merger. Any purported assignment in violation of this section shall be void. No joint venture, partnership, employment, or agency relationship exists between you, All Bus Charter or any Third Party Provider as a result of this Agreement or use of the Services. If any provision of these Terms is held to be invalid or unenforceable, such provision shall be struck and the remaining provisions shall be enforced to the fullest extent under law. All Bus Charter’s failure to enforce any right or provision in these Terms shall not constitute a waiver of such right or provision unless acknowledged and agreed to by All Bus Charter in writing.
Last Modified: 07/20/2025
